Each Unique Japan kitchen knife is guaranteed for the lifetime of the original owner to be free of defects when received from the factory. Any product we find to be defective in its original material, construction, or workmanship will be repaired or replaced with the same item or one of equal value at no charge.
Normal wear, abuse such as prying with the knife, or neglect are excluded from this non-transferable warranty. For warranty service, please return product via UPS or insured mail. Include your name, address, telephone number, and a short explanation of the warranty service requested to the address below. Please allow 4-6 weeks for delivery.

Marchforth International Ltd.

Kamimeguro 2-44-24-6F, Meguro-ku

Tokyo, 153-0051, JAPAN

Any item claimed as defective must be returned to us for inspection. Our warranty does not apply if the damage is due to what we define as normal wear or use other than the intended purpose of the item. Please refer to our UJ Knife Care page that outlines how the knife should be best kept.

Defective items will be repaired or replaced with the similar item, at our option. Before you do so, please read this letter in its entirety, as there may be circumstances that would not be covered under our warranty, return, repair and replacement policy. Certain types of damages and/or conditions such as those due to age or improper treatment would void our warranty, such as:

Bent Tips/Broken Tips: Knives that have been dropped, hitting the floor “tip first” will bend or may snap in two- especially the larger, heavier knives. In rare instances, there may be a weak spot in the steel at the tip of the knife. A clean break would be an indication of a weak spot in steel. Snapped-off tips with evidence of bending at the break point are not covered under warranty. Repairing this type of damage will require the services of an experienced knife grinder/sharpening service.

Broken and/or chipped blades: If your knife shows obvious signs of bending or cracking at the break/chip point, we must assume that undue stress was placed upon that knife and it would not be covered under warranty. Please refer to our UJ Knife Care page that outlines how the knife should be best kept.

Deteriorating wooden handles: It is very difficult to guarantee materials found in nature. Given their age, their unavoidable exposure to moisture, these handles will assuredly begin to break down.

Edge and/or general damage created by manual or mechanical sharpening devices and/or sharpening “professional”: We cannot be responsible for irreparable edge and/or general damage inflicted by third party. We do not have the equipment to repair this level of damage. The problem should be addressed with the provider of the sharpening/repair service. Be cautious when using a sharpener or sharpening service.

“Dull” knives and/or knives claimed to be “unsharpenable”: Proper and regular use of professional sharpening services are essential steps in long-term edge maintenance. We can assure you that a UJ knife (or, any high-quality knife for that matter) whose edge has not been cared for on a regular basis will eventually become dull and unusable. Once it has reached this point, only the services of a qualified sharpening professional (using proper equipment) will restore the “factory edge”.

Liability Disclaimer

The purchase, use, and ownership of knives are subject to a wide variety of local laws and regulations. Certain knife styles, blade designs, and blade lengths are not allowed in specific areas. In light of recent events involving national security, knives may not be permitted in government buildings or on government property (such as court houses, federal offices, national monuments, and airports), and government officials may take the position that knives are “weapons” under applicable laws.
Due to the complexity and constantly changing nature of these laws and regulations, it is impossible for Marchforth International Ltd., and UJ Knives to be aware of every restriction in every location in which our knives may be sold or carried. It is the responsibility of the buyer to investigate and comply with the laws and regulations that apply in his or her specific area. You, and not Marchforth International are solely responsible for any claims resulting from violation of these laws and/or regulations.

WARNING! Knives are extremely sharp tools and should only be used with the utmost care and caution. Any use other than cutting is considered misuse and abuse and will void your warranty.

UJ Knives are a division of Unique Japan that is owned and operated by Marchforth International Ltd.